About Us

Transforming Louisiana’s health, one person at a time.

Louisiana Healthcare Connections is a Healthy Louisiana plan based in Baton Rouge, providing quality health care coverage to more than 445,000 Louisianans who qualify for Medicaid or LaCHIP.  With a network of more than 15,000 providers and comprehensive care management programs, Louisiana Healthcare Connections members enjoy access to quality health care so they can lead healthier lives.

Improving Member Health

Since Medicaid managed care began in 2012, Louisiana Healthcare Connections has made major progress to improve our members’ health. These outcomes mean immediate improvements to our members; health and long-term benefits for Louisiana in education, economic productivity and quality of life.

61%
increase in adult primary care visits
239.18 per 1,000 member months for our members vs. 148.82 for legacy Medicaid           
30%
increase in child primary care visits
221.55 per 1,000 member months for our members vs. 169.68 for legacy Medicaid           
29%
decrease in adult non-urgent ER utilization
17.74 per 1,000 member months for our members vs. 25.04 for legacy Medicaid           
64%
decrease in pre-term births
6.47% for our members vs. 18.12% for legacy Medicaid           
23%
decrease in heart failure admission rates
38.23 per 100,000 member months for our members vs. 49.9 for legacy Medicaid           
169%
increase in child immunization rates
37.04% for our members vs. 13.73% for legacy Medicaid           

Source: Bayou Health Transparency Report – Calendar Year 2013 by the Louisiana Department of Health and Hospitals. Appendix 12 and pages 35-38.

Investing in Louisiana

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More than Medicaid, Louisiana Healthcare Connections is your neighbor. We’re local people providing local care to the communities in which we live and work.

  • Largest Louisiana-based operations of all Healthy Louisiana plans
  • 500+ full-time Louisiana jobs
  • 100% of executive leaders are Louisiana residents
  • Five offices and community-based employees across the state
  • 99.5% of clean claims paid in 30 days to our providers
  • 15,000 in-network provider partners

Helping Save Louisiana $437M in 2015

The five Healthy Louisiana Medicaid managed care organizations have saved Louisiana nearly $440 million in 2015 when compared with what the state would have paid under the old fee-for-service model. Read more about the findings of this independent, actuarially sound study.

Accreditation

NCQA_SealThe National Committee for Quality Assurance (NCQA) has awarded Louisiana Healthcare Connections accreditation status as both a Medicaid-HMO and an Exchange-HMO.

NCQA conducted an onsite review and evaluation of the management of Louisiana Healthcare Connections delivery systems as well as review and evaluation of its access and service, providers, programs and activities for staying healthy, getting better, living with illness and performance improvement projects and initiatives.

The NCQA is a private, 501(c)(3) not-for-profit organization dedicated to improving health care quality. Since its founding in 1990, NCQA has remained a central force in driving improvement throughout the health care system, helping to elevate the issue of health care quality to the top of the national agenda. For more information, visit www.ncqa.org.