Secure Web Portal

Portal Features

Louisiana Healthcare Connections offers our participating providers the advantage of our easy to use secure provider portal. The secure provider portal offers many of the same features available through our provider services phone number without the need to make a phone call – no waiting and no on-hold music. On our secure provider portal you can:

  • Check member eligibility
  • View your member panel (a list your patients enrolled in Louisiana Healthcare Connections)
  • View and submit claims
  • Submit batch claims
  • View and submit adjustments
  • View and submit authorizations
  • View payment history
  • Submit online forms like the Notice of Pregnancy

How to Create an Account

  1. Register here
  2. Enter your Tax ID #, first name, last name, email address and password. NOTE: Passwords must be at least 6 characters in length with at least one uppercase and lowercase letter and at least one number or symbol (i.e. !@#$%^&*).
  3. Click “Register”
  4. Your registration is submitted. A verification message containing a confirmation link will be sent to the email address you provided.
  5. To complete setting up your account, click on the link in the verification email. If you cannot find the email, please be sure to check your spam/junk folder.
    • Login using the email address and password you created when you signed up.
    • Finish setting up your account by selecting three security questions and answers, a telephone and fax number.
    • Click “Submit.”
    • Validate your registration by entering your NPI and billing zip code.
    • Click “Validate Registration.”