Louisiana Healthcare Connections is Louisiana proud. We are based in Baton Rouge with additional offices in Lafayette, Covington and New Orleans, and dozens of community-based employees all across the state. 100% of our executive leaders are Louisiana residents, and we're dedicated to transforming Louisiana's health, one person at a time.
A 20-year veteran of health care insurance, Jamie began his career in the health benefits industry with Blue Cross Blue Shield of Mississippi. Before joining Louisiana Healthcare Connections, Jamie was president of Humana Health Benefit Plan of Louisiana, Inc., where he oversaw their statewide commercial health plan operations.
Jamie holds a B.S. in business administration and marketing/management from the University of Southern Mississippi. In 2011, he helped launch Louisiana Healthcare Connections as its CEO and plan president. Jamie is a member of the Louisiana Association of Health Plans and currently serves on the advisory council for the board of MetroMorphosis. He is also a board member of the Urban League of Greater New Orleans and the “Friends of Louisiana Public Broadcasting.” Jamie resides in Mandeville with his wife Gianna and their two sons Stephen and Alex.
“Louisiana’s Medicaid reform efforts represent a singular opportunity for profound change in our state. As a Louisiana resident who specializes in healthcare insurance, I care deeply about ensuring better outcomes for our citizens. I believe improving the lives of a traditionally underserved population is a moral imperative and Louisiana Healthcare Connections stands ready to deliver.”–Jamie Schlottman
As chief operating officer at Louisiana Healthcare Connections, Kendra oversees all operational functions for the plan, as well as strategic initiatives for both the Medicaid and Medicare products. This includes responsibility for Medical Management, Quality, Network & Contracting, Pharmacy, Marketing, Claims, Health and Configuration as well as call center operations.
Kendra’s background includes extensive knowledge of healthcare and business operations, risk management and insurance. Prior to joining Louisiana Healthcare Connections, she was vice president of clinical development for Amedisys, a Louisiana-based home health and hospice care company. At Amedisys, Kendra was responsible for the oversight and management of the Chronic Care Management Department where telemedicine, telehealth initiatives, advanced chronic care management programs, behavioral health initiatives as well as clinical research initiatives were all provided.
Kendra has been a Registered Nurse for more than 20 years. She holds both her M.B.A. and B.S. in nursing from the University of Louisiana at Lafayette. A Six Sigma Certified Blackbelt, Kendra lives in Breaux Bridge with her husband, Chad, and one of her two children, Savannah. Her son, Ryan, is in the U.S. Navy.
A native of Baton Rouge, Louisiana and a lifelong resident of the “Bayou State,” Dr. Gordon is a general pediatrician who worked for 18 years as Professor of Clinical Pediatrics and Chief of Pediatrics at LSU Health Sciences Center/Earl K. Long Medical Center. A graduate of Louisiana State University and LSU Medical School in New Orleans, Dr. Gordon completed his training in Pediatrics with the LSU Medical School’s Department of Pediatrics at Charity Hospital and Children’s Hospital. With a deep and abiding regard for his home state, he also brings a keen understanding for the challenges it faces with regard to healthcare. He is a staunch advocate for children’s health issues—focusing on early brain and childhood development, juvenile justice reform, the prevention of child abuse and neglect as well as the prevention and treatment of childhood obesity.
In addition, his numerous leadership roles during 13 years with the Louisiana Chapter of the American Academy of Pediatrics helped shape significant health policy reforms. Dr. Gordon serves on the boards of the March of Dimes, Capital Area United Way and the Louisiana Partnership for Children & Families. As Chief Medical Officer for Louisiana Healthcare Connections, he provides peer-based support for enhanced communication and collaboration with our provider network.
With extensive experience as a managed care executive, Dr. Wallace comes to Louisiana Healthcare Connections as a board certified physician trained in internal medicine who shows a personal commitment to quality health care. Previously, he was the chief medical officer for Amerigroup where he was in charge of medical and pharmacy utilization, quality and appeals. He also managed its care plan, which included more than 147,000 members.
Prior to this, Dr. Wallace was the inpatient care medical director for United Healthcare. During his time with United, he oversaw case management for the 225,000 member plan with a focus on readmission and education for providers and facilities. Before this, he was the regional medical director for Health Net in Arizona.
Dr. Wallace received his bachelor’s degree in chemistry from Xavier University in New Orleans. He then went on to get his doctorate at George Washington University School of Medicine. He returned to Louisiana to complete his internship and residency at Louisiana State University Medical Center in New Orleans. In his free time, Dr. Wallace is a volunteer soccer coach for the Covington YMCA and is a member of the Greater Southwest Arthritis Foundation.
A native of the Mississippi Delta, John brings over 30 years of applied hospital and healthcare-industry expertise in the areas of clinical research, nursing education, Advanced Cardiac Life Support (ACLS), U.S. Health Insurance Portability and Accountability Act (HIPAA) and patient safety. Prior to joining Louisiana Healthcare Connections, John served as the vice president of nursing operations for CHRISTUS Spohn Health System—South Texas’ largest hospital system comprised of six hospital campuses and family health centers. Responsible for nursing leadership development and mentoring, clinical education and staff development for all CHRISTUS Health campuses, John also led the development and implementation of their Newly Licensed Nurse Residency program.
A devoted and life-long nursing advocate, John holds numerous degrees in nursing, including his Doctor of Nursing Practice from Chatham University in Pittsburgh, Pennsylvania, an M. S. in nursing from Graceland University and a B.S. in nursing from Excelsior College in Albany, New York. Currently an instructor with the Excelsior College Nursing program, and a resident of Baton Rouge, John is a proud father and grandfather to his daughters, Elizabeth and Katlyn and his two grandchildren, Avery and Grayson.
With extensive experience in managing the entire continuum of care, Lori has a professional background that includes clinical operations, strategic planning and implementation for managed care organizations.
As vice president of clinical operations for Amedisys Home Health, she managed a department of more than 300 remote clinical resource coordinators who processed assessments and care plans for home health patients across many states. Working in the home health field, Lori conducted home health visits early in her career, then transitioned to management roles for home health, private duty nursing and the supplemental staffing business.
In the field of long term care, she has worked and managed nursing homes including those who provide alzheimer’s specialty care services for their residents. Her leadership experience includes an adult daycare and a geriatric assessment center utilized to assess the needs of the aging and elderly population within the community.
In addition, Lori facilitated the implementation of a three-year CMS project that integrated care across hospital systems, physician practices and home health organizations to demonstrate the effectiveness of the Medical Home and Transition of Care models for the reduction of hospital readmissions and non-urgent ER visits.
As the Vice President of Medical Management for Louisiana Healthcare Connections, she is committed to building and maintaining trust with its members in order to maximize the services and benefits they receive. Lori is a registered nurse and also a certified professional in healthcare quality. She is currently studying to receive her B.S. in nursing (August 2016) with plans to complete her MSN as well.
Lori is a native of Baton Rouge, La., and lives in Central with her husband Tommy. They have three children and four grandchildren.
Former acting president and vice president of the Louisiana Housing and Finance Authority, Alesia possesses considerable legal, legislative and business experience. A Louisiana native, she also served as general counsel for the Louisiana Recovery Authority (LRA) where she functioned as liaison to the Governor’s Office, Attorney General’s Office, Legislative Auditor, Board of Ethics, Division of Administration and Office of Community Development in all matters related to post-Katrina disaster recovery.Prior to the LRA, Alesia was deputy secretary and assistant attorney general for the Louisiana Department of Labor. At Louisiana Healthcare Connections, she is primary liaison to the Department of Health & Hospitals—ensuring contractual compliance for the plan.
Alesia holds an M.P.A. from Louisiana State University, a J.D. with magna cum laude honors from Southern University Law Center and a B.S. in economics also with magna cum laude honors from Southern University. Alesia is on the regional advisory council the Alzheimer’s Association Baton Rouge chapter. She lives in Baton Rouge with her husband Rodney and their son Christopher.
As vice president of quality at Louisiana Healthcare Connections, Joseph brings experience in strategic planning, business plan development and implementation and quality assurance and performance improvement along with many other distinguishing skills.
He previously served as the senior director of provider networks at Louisiana Healthcare Connections where he developed a behavioral health network team and a demographic verification project that is now being considered as a best practice by 19 other health plans. Before this Joseph was an administrator at Phoenix Behavioral Hospital in Rayne, La. He led the organization through a successful Joint Commission Certification survey for both the inpatient and outpatient programs. The hospital was recognized by the Joint Commission as a Top Quality Performer among all psychiatric hospitals in the nation.
Joseph received his master’s degree in health administration at Tulane University and his Bachelor of Science in physical therapy at Texas Woman’s University.
As a performance-driven healthcare leader, Joe has experience in leading multiple regions comprised of more than 100 home health and hospice care centers. He brings with him exceptional expertise in the development of strategic plans, as well as financial analysis and planning.
Prior to joining the Louisiana Healthcare Connections family, Joe was the regional director of financial operations at Amedisys where he developed budgets and worked with regional leadership to ensure the financial goals of the company were achieved. Prior to that position, he served as the area vice president of operations for both Louisiana and Mississippi where he was responsible for the development and implementation of strategic business initiatives that sustained growth and the day-to-day operations.
Before working at Amedisys, he was the manager of operations at CSX World Terminals in Charlotte, N.C. In that role he directed and managed on-site performance improvement teams for German, Venezuelan and Dominican Republic container ports, effectively achieving safety goals, reducing terminal expenses and enhancing productivity of overall operations.
Joe received his MBA in finance at Wake Forest University. He also has his bachelor’s degree in marine transportation from the U.S. Merchant Marine Academy in Kings Point, N.Y. Joe and his wife live in Baton Rouge with their two children.
As Vice President of Product Development, Michael Smith has oversight responsibility for products and programs designed to support the further growth of Louisiana Healthcare Connections, and represents the organization in relationships with key stakeholders related to product development.
Smith brings over 20 years’ experience in managed care and health care operations to Louisiana Healthcare Connections. Smith holds a Master’s in Management with healthcare concentration from Troy University, and B.B.A in Finance from Loyola University. Prior to joining Louisiana Healthcare Connections, he served as Executive Director of the New Orleans market for Peoples Health.
Michael lives in Mandeville with his wife, Melissa and their children, Brittany and Elizabeth.
A native of Brewton, Alabama, Jan joined Louisiana Healthcare Connections in 2014. As director of human resources, she works to foster a culture of mutual respect and accountability in order to meet the needs of a diverse team. Prior to this role, Jan worked as a human resources business partner for Ochsner Health System where she led the HR division for the Baton Rouge region. In addition, she has held HR positions with Winn Dixie Stores, Inc., The Village at Cook Springs (Noland Health System) and AmSouth Bank.
Jan received her B.S. in business administration with a concentration in HR from the University of South Alabama and is currently pursuing her M.B.A. from the University of North Alabama. Jan is a member of the American Society for Healthcare Human Resource Administration and the Greater Baton Rouge Society for Human Resource Management.
She lives in Baton Rouge with her husband Brandon and their five children Tyler, Alex, Wyatt and twins Lexi and Livy.
A native of New Orleans, Chris joined Louisiana Healthcare Connections in 2015. As director of service coordination, he is the conduit between the Louisiana Department of Health and Louisiana Healthcare Connections for all communications and special requests.
Prior to this role, Chris worked as an attorney for the Louisiana Senate where he was the committee attorney for the Louisiana Senate’s Committee on Health and Welfare. Chris received her B.A. in political science from Louisiana State University and received his JD from Mississippi College School of Law.
Chris is a member of the Louisiana State Bar Association and a member of the BREC Foundation board of directors. He lives in Baton Rouge with his wife, Katie, and their two children, George and Jane Frances.
Former Vice President of Accounting at Amedisys, Inc., Collin has resided in Louisiana since 2003. He has over 18 years of combined finance and accounting experience both in health care and other industries. Prior to serving in the role with Amedisys, Collin was an Audit Manager with Ernst & Young, LLP.
Collin holds a Bachelors of Science in Accounting from Miami University and his CPA. He lives in the Baton Rouge area and with his wife Ashley and their two children Hannah and Parker.