Patient Centered Medical Home Model

Louisiana Healthcare Connections is committed to supporting its network primary care providers in achieving recognition as Patient Centered Medical Homes (PCMH) by using systematic, patient-centered and coordinated care management processes. In alignment with the vision of U.S. Department of Health & Human Services, it is Louisiana Healthcare Connections' goal to have all of its primary care providers recognized as a PCMH by an accrediting agency. Louisiana Healthcare Connections will support providers in obtaining either NCQA’s Physician Practice Connections®-Patient-Centered Medical Home (PPC®- PCMH) recognition or the Joint Commission’s Primary Care Medical Home Option for Ambulatory Care accreditation.

The purpose of the PCMH program is to promote and facilitate a medical home model of care that will provide better healthcare quality, improve self-management by members of their own care and reduce avoidable costs over time. Louisiana Healthcare Connections will actively partner with our providers, with community organizations, and groups representing our members to increase the numbers of providers who are recognized as PCMHs (or committed to becoming recognized) and who achieve the meaningful use of health information technology (HIT). 

Louisiana Healthcare Connections has dedicated resources to ensure its providers achieve the highest level of PCMH recognition with a technical support model that will include:

  • Readiness survey of contracted providers
  • Education on the process of becoming certified
  • Resource tools and best practices.

From an information technology perspective, we will be offering several HIT applications for our network providers who are either recognized PCMH’s or are committed to becoming NCQA or Joint Commission accredited medical homes. Our secure Provider Portal offers tools that will help support PCMH accreditation elements. These tools include:

  • Online Care Gap Notification
  • Member Panel Roster including member detail information
  • Trucare Service Plan
  • Health Record
  • Provider Overview Report

For more information on Patient Centered Medical Home recognition and best practice models visit the following web sites: