About Us

Helping Families Get Healthy & Stay Healthy

Louisiana Healthcare Connections is a health plan based in Baton Rouge, providing quality health care coverage to more than 465,000 Louisianans who qualify for Medicaid or LaCHIP.  With a network of more than 15,000 providers and comprehensive care management programs, Louisiana Healthcare Connections members enjoy access to quality health care so they can lead healthier lives.

Improving Member Health

Since our founding in 2012, Louisiana Healthcare Connections has made significant progress to improve our members’ health. These outcomes mean immediate improvements to health and quality of life for our members, and long-term benefits for Louisiana in reduced health care costs and increased economic productivity.

  • 204% improvement in well-child visits in the first 15 months of life
    52.19% for our members vs. 17.14% under legacy Medicaid
  • 113% improvement in adolescent well-child visits
    51.68% for our members vs. 24.16% under legacy Medicaid
  • 87% improvement in well-child visits at ages 3 and 4
    66.59% for our members vs. 35.45% under legacy Medicaid
  • 32% increase in breast cancer screenings
    55.97% for our members vs. 42.15% under legacy Medicaid
  • 205% increase in child immunization rates (combo 2)
    45.91% for our members vs. 15.02% under legacy Medicaid
  • 197% increase in child immunization rates (combo 3)
    40.87% % for our members vs. 13.73% under legacy Medicaid

Source for Legacy Medicaid: Healthy Louisiana MCOs and Performance Measures, Louisiana Department of Health, December 2016.

Investing in Louisiana

More than Medicaid, Louisiana Healthcare Connections is your neighbor. We’re local people providing local care to the communities in which we live and work.

  • Largest Louisiana-based operations of all Healthy Louisiana plans
  • 500+ full-time Louisiana jobs
  • 100% of executive leaders are Louisiana residents
  • Five offices and community-based employees across the state
  • 99.5% of clean claims paid in 30 days to our providers

Helped Louisiana save up to $437M in 2015

The five Medicaid managed care organizations have saved Louisiana nearly $440 million in 2015 when compared with what the state would have paid under the old fee-for-service model. Read more about the findings of this independent, actuarially sound study.

Accreditation

The National Committee for Quality Assurance (NCQA) has awarded Louisiana Healthcare Connections accreditation status as both a Medicaid-HMO and an Exchange-HMO.

NCQA conducted an onsite review and evaluation of the management of Louisiana Healthcare Connections delivery systems as well as review and evaluation of its access and service, providers, programs and activities for staying healthy, getting better, living with illness and performance improvement projects and initiatives.

The NCQA is a private, 501(c)(3) not-for-profit organization dedicated to improving health care quality. Since its founding in 1990, NCQA has remained a central force in driving improvement throughout the health care system, helping to elevate the issue of health care quality to the top of the national agenda. For more information, visit www.ncqa.org.