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Viewing Files on This Site

While our web pages are viewable like any standard HTML page, we also have links to files that may require additional software to view. This page lists the proper software or plug-in for the type of file you are attempting to open. 

Please note that these links take you away from our website.

Adobe Acrobat Reader (.pdf)

You will need Adobe Acrobat Reader to open PDF files on our site. Many important documents are PDF files, like the Member Handbook, Provider Manual, and forms you may need. If you do not have Adobe Acrobat, follow this link to download Adobe’s free Acrobat Reader software. (Windows and Mac)

Compressed Files (.zip)

Microsoft Windows (XP or later) can automatically open .zip files. If you have an earlier version of Windows or a Macintosh, you will need to download decompression software, such as WinZip.

Microsoft Excel (.xls)

If you do not have Microsoft Excel, you can view Excel files by saving them to OneDrive, Dropbox or Google Drive, which will display them in your browser. Or you can install the free Excel mobile app (available in your preferred app store).

Saving Files

To save any of the files you have opened on our website, you can use the program's save function. Be sure to save the file in folder you will remember, like "My Documents." 

You can also save the files by right-clicking on the link and selecting "Save Target As" (Internet Explorer) or "Save Link As" (Netscape or Mozilla Firefox).