Providers are responsible for verifying eligibility every time a member is seen in the office. PCPs should also verify that a member is assigned to them.
Eligibility can be verified through:
- The Medicaid Eligibility Verification System (MEVS). Providers can accept verification of enrollment in Louisiana Healthcare Connections from the MEVS system in lieu of the ID card.
- Online through our secure provider portal
- By phone using our automated IVR system, 1-866-595-8133.