Provider Training
Free On-Demand Provider Training available through Louisiana Healthcare Connections on-demand training platform, Connections U.
First time users will be prompted to create an a free account.
Once you are in Connections U, you are ready to review and begin enrolling in trainings.
If you'd like one-on-one training, please contact us at 1-866-595-8133 (Hearing Loss: 711) to schedule a training session with your dedicated Provider Network Specialist.
Our training offerings will be moving to a new Learning Management system and new updates to the Louisiana Healthcare Connections website will be needed to reflect this change. The main change is the link to the trainings and the need for providers to register for an account so they don’t have to register for each course individually.
Behavorial Health Clinical Trainings
Louisiana Healthcare Connections network providers and their stakeholders may also take part in specialized behavioral health clinical training topics.
- Access our Learning Management system at: Behavioral Health Clinical Trainings
- Log in to your account or register if this is your first time accessing the site.
- After logging in, you can access and sign up for our upcoming training courses.
- Access registration instructions (PDF)
Some training topics include:
- Evidence-based practices, promising practices and emerging best practices.
- Cultural Topics
- SMART Goals covering treatment planning and documentation requirements
- Integrated physical and behavioral health
For more information, please contact our Clinical Provider Training Department at BH_training@centene.com
Non-Licensed Behavioral Health Provider Trainings
Non-licensed behavioral health providers are required by the Louisiana Department of Health and Hospitals to complete standard basic training courses. The required trainings are posted below.
- Co-Occurring Disorders (PDF)
- Crisis Intervention (PDF)
- Cultural and Linguistic Competency (PDF)
- Serious Mental Illness and Emotional Behavioral Disorders (PDF)
- Suicide and Homicide Precautions (PDF)
- System of Care Overview (PDF)
- Treatment Planning (PDF)
Upon completion of the trainings, please sign and submit the Non-Licensed Behavioral Health Provider Training Attestation (PDF) to LHC_BHProv_Roster@louisianahealthconnect.com. This attestation will be maintained in your provider record as verification of completion.
Culturally Competent Care
The U.S. Department of Health and Human Services’ Office of Minority Health has published a suite of online educational programs to Advance Health Equity at Every Point of Contact through the development and promotion of culturally and linguistically appropriate services. Visit Think Cultural Health to access these free online resources.