Questions, Disputes and Resolutions

We're dedicated to being a reliable, responsive partner to the providers who care for our members. We strive to make every interaction as easy, smooth and quick as possible, and the same is true when our providers have a question, issue or complaint.

When a question or issue does arise, a provider has several options for getting answers and resolutions. More information about each is detailed below. Our local teams are here in Louisiana, ready to help.