Don't Forget To Update Your Information!
Date: 01/02/18
Lots of things can change over the course of a year for healthcare providers – perhaps you’ve added a new provider to your practice, changed locations or phone numbers, or changed your office hours. No matter the change, we need to know so we can make sure your patients – our members – know how to reach you when they need care. What better time to notify us than the start of a fresh new year?
Updating your information with us is a simple process and can be done through our secure Provider Portal. Our Provider Portal enables you to do many things, including:
- Add or remove practitioners
- Review and update practice and practitioner location and contact information
- Review and update fax and phone numbers
- Review and update hours of operation
To access the tool:
- Log into the Provider Portal here.
- Click ‘Reports’ on the right.
- Click ‘Verify Demographic and Practitioner Info’ to get started. (Note: You can find instructions by clicking ‘Verify Demographic and Practitioner Info Instructions.’)
Need help?
No problem! Just give your dedicated Provider Consultant a call for personalized assistance in updating your information, or call Provider Services at 1-866-595-8133, Monday – Friday, 7 a.m. – 7 p.m. If you are not currently registered for our secure Provider Portal, your Provider Consultant can help you to do that and provide onsite training for your staff!