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Don't Forget To Update Your Information!

Date: 01/02/18

Lots of things can change over the course of a year for healthcare providers – perhaps you’ve added a new provider to your practice, changed locations or phone numbers, or changed your office hours. No matter the change, we need to know so we can make sure your patients – our members – know how to reach you when they need care. What better time to notify us than the start of a fresh new year?

Updating your information with us is a simple process and can be done through our secure Provider Portal. Our Provider Portal enables you to do many things, including:

  • Add or remove practitioners
  • Review and update practice and practitioner location and contact information
  • Review and update fax and phone numbers
  • Review and update hours of operation

To access the tool:

  1. Log into the Provider Portal here.
  2. Click ‘Reports’ on the right.
  3. Click ‘Verify Demographic and Practitioner Info’ to get started. (Note: You can find instructions by clicking ‘Verify Demographic and Practitioner Info Instructions.’)

Need help?

No problem! Just give your dedicated Provider Consultant a call for personalized assistance in updating your information, or call Provider Services at 1-866-595-8133, Monday – Friday, 7 a.m. – 7 p.m. If you are not currently registered for our secure Provider Portal, your Provider Consultant can help you to do that and provide onsite training for your staff!