Electronic Visit Verification Guidance for Home Health Providers (IB 25-30)

Date: 10/17/25

Louisiana Healthcare Connections is sharing guidance on Electronic Visit Verification for Home Health Providers (IB 25-30).

This bulletin provides guidance to home health care service providers on the process for submitting new member information to the Louisiana Service Reporting System (LaSRS) Electronic Visit Verification (EVV) system. This process is required for services that are not prior authorized and may also be utilized for services requiring prior authorization before the authorization is processed and approved.

Providers may enter member information into the EVV system as early as when a referral is received. This allows home health care providers to report services in the EVV system even if a prior authorization is not required or pending approval.

Member Entry into LaSRS

The provider can use the Add Client functionality to add a recipient to their agency within the LaSRS system. See instructions on the following page for using the Add Client feature in LaSRS. Once the member data is submitted, it will be matched against Medicaid eligibility data. If there are no validation errors, the member will be available for the selected procedure codes in the EVV system within three hours.

Member Entry into Third-Party EVV Systems

For providers using a third-party EVV system, the member information should be entered into the third-party EVV system and this data will be transmitted to LaSRS overnight. For instructions on entering member information, please consult with your EVV vendor. 

Pages 2 include instructions and screenshots for providers to reference for adding clients in LaSRS.

Providers can review the entire Informational Bulletin for more information.