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Medicaid Provider Issue Resolution (IB 19-3 revised 12.12.23)

Date: 12/13/23

Louisiana Healthcare Connections is sharing with providers an update made to Medicaid Provider Issue Resolution (IB 19-3 revised 12.12.23).

The Arbitration mailing address and MCO escalation contact information for Healthy Blue was updated to: 3850 N. Causeway Blvd., Suite 1770, Metairie, LA 70002 and 1-844-521-6942.

The Management level contact was also updated to Tamika Kehoe, Program Managerer, Operation; email: Tamika.Kehoe@helathybluela.com.

Providers can review the entire IB 19-3 for reference.