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Medicaid Provider Issue Resolution (IB 19-3 revised 7.31.23)

Date: 08/03/23

Louisiana Healthcare Connections is sharing a revision to Medicaid Provider Issue Resolution (IB 19-3) on July 31, 2023. 

This update included a change to the Louisiana Healthcare connections claims issue email address. The updated email is BRO_PR_Operations@louisianahealthconnect.com.

Also for Provider Issue Escalation and Resolution on page 3 there were additional updates for Aetna and Healthy Blue.

Aetna: 

Healthy Blue: