Recognized as a Multicultural Health Care Leader
Date: 03/07/22
Health plan receives 100% score on NCQA Accreditation
Baton Rouge, La. (Mar. 8, 2022) – In recognition of its continued efforts to reduce healthcare inequities and address social determinants of health within the Medicaid population it serves, Louisiana Healthcare Connections has been awarded the National Committee for Quality Assurance (NCQA) Distinction in Multicultural Health Care.
“Our mission at Louisiana Healthcare Connections is to transform Louisiana’s health and create health equity for our Medicaid population,” says Jamie Schlottman, chief executive officer. “Eliminating disparities in health care is essential to improving the quality of care we provide to all our members.”
The NCQA Distinction in Multicultural Health Care identifies organizations such as Louisiana Healthcare Connections that lead the market in providing culturally and linguistically sensitive services and working to reduce health care disparities. NCQA awards distinction to organizations that meet or exceed its rigorous requirements for multicultural health care.
“Cultural competency is crucial to providing high quality health care,” said NCQA president Margaret E. O’Kane. “Organizations achieving Multicultural Health Care Distinction are leaders in closing the ethnic and racial disparities gap, and NCQA commends them for their dedication.”
The industry-leading accreditation is a rigorous assessment of a health plans’ structure and process, clinical quality and patient satisfaction. Louisiana Healthcare Connections was not only accredited, but also received a perfect score from the accrediting board.
“Receiving a 100% score from NCQA is remarkable,” notes Yolanda Wilson, Louisiana Healthcare Connections vice president of quality improvement. “Our efforts to directly promote health equity, advocate for our communities and train on cultural sensitivity and bias has allowed us to provide an even higher standard of care for the diverse populations we are privileged to serve.”
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About Louisiana Healthcare Connections
A Medicaid managed care organization serving the Louisiana Department of Health, Louisiana Healthcare Connections was established in 2011 to provide the best benefits and programs possible in order to improve the overall health of the families and communities we serve. We are a healthcare company focused on identifying and removing institutional barriers to good health with sustainable solutions that reduce health disparities and create health equity. Through a family of engaged employees, dedicated providers and diverse community partners, we deliver care for the health of all. For more information, visit www.louisianahealthconnect.com.