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Request for Information Released for Non-Emergency Medical Transportation Strategic Partner

Date: 12/07/20

Updated on 12-07-2020 to include Questions and Answers and an updated RFI incorporating clarifications based on the Q&A. 

As Louisiana's largest Medicaid health plan known for consistently high member and provider satisfaction, Louisiana Healthcare Connections seeks a strategic partner to manage non-emergency transportation services across the state. On Monday, November 9, 2020, Louisiana Healthcare Connections released a Request for Information (RFI) for non-emergency transportation services. Through this RFI, Louisiana Healthcare Connections looks to build a long-term relationship that ensures members receive timely, cost effective transportation to appointments and a superior rider experience.

The RFI includes Non-Emergency Medical Transportation (NEMT), Non-Emergency Ambulance Transportation (NEAT) and any other additional agreed upon services across Louisiana. We look to build a long-term, mutually beneficial relationship with a reputable non-emergent transportation organization with a track record of quality programs, cost effectiveness, rideshare technology and capabilities, and all provided with superior service.

Timeline

Milestone Date

Event

11/09/2020

RFI released

11/30/2020

Deadline for questions (submitted in writing)

12/21/2020

RFI responses due

1/4/2021 -1/6/2021

Vendor interviews and presentations

1/11/2021

Selected Vendor finalist announced; Contract negotiations begin

2/1/2021

Procurement and Contract Finalization

5/1/2021

Contract Go Live

Documents