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Free Wheels to Your Doctor

Date: 10/11/17

Do you have a doctor’s appointment, but don’t have a car? Louisiana Healthcare Connections has wheels to get you there. This free service can get you to any Medicaid-covered appointment.

We’ll get you there and back without the hassle of taking the bus or paying for a taxi.

Making a transportation appointment is easy! Just call 1-855-369-3723 (711: 711) or go online at least 48 hours before your doctor’s visit. If you’ve never scheduled a ride with us before, you’ll need to call for your first ride.

When you schedule your ride, you’ll need to provide some basic information:

  • Member ID number
  • Date and time of your appointment
  • The address of your appointment

Some important things to know:

  • If you need a long distance trip, you will need prior approval from Louisiana Healthcare Connections.
  • You cannot use the service for transportation to the emergency room. If you are having a health emergency, you should call 911.
  • If you need Urgent Care, you can schedule a ride any time, seven days a week, 24-hours a day.
  • You must be ready for pick up two hours before your appointment.
  • You may bring one additional passenger on your ride.
  • You can get answers to other Frequently Asked Questions on our website.

To cancel or reschedule your ride, call 1-855-369-3723 (TTY: 711).