Hurricane Ida - We are Here to Help!
Date: 08/27/21
As Hurricane Ida heads toward our state, Louisiana Healthcare Connections would like to share disaster preparedness steps recommended by the Louisiana Academy of Family Physicians. Listed below are important steps you can take now to prepare your practice before inclement weather happens.
Checklist for Disaster Preparedness
- Stay informed on the evolving event, and share that information with personnel/staff/employees to ensure enough time to take appropriate action
- Maintain an updated contact list of all personnel/staff/employees, including home phone numbers, cellphones and other emergency contact number and encourage staff to share their personal evacuation plans and their availability for post-event emergency efforts
- Make decisions early about closing the office, or availability in services provided by your practice to your patients
- Communicate major changes in your office operations with patients; Be prepared to answer questions about rescheduling options, alternative treatment facilities and what they can do to maintain care of their diagnosed conditions
- Charge cell phones and laptops prior to event
- Bring office server and back up files with you in the event of an evacuation; Files may not be easily accessed on another server with different software
- In the event of an evacuation, take important office business documents, such as insurance policies, payroll information, lease agreements, etc., with you when you leave
We are here to help.
In the event your office closes or there is a change in hours of operation due to weather emergencies, please contact your Provider Network Specialist:
Region | Organization Type | Contact | Phone | |
|---|---|---|---|---|
Region 1 (New Orleans) | PH/FQHC/RHC | Nicole Crowder | 504.202.1564 | |
Region 1 (New Orleans) | Amanda Wilkes | 504.330.4222 | ||
Region 2 | PH/FQHC/RHC | Brittany Dicapo | 225.726.1602 | |
| Region 2 (Baton Rouge) | HOSPITAL/FACILITY | Miranda Morris | 225.397.8512 | |
Region 3 – Houma | PH/BH/FQHC/RHC | Bethene Newland | 225.454.4506 | |
| Region 3 – Houma | HOSPITAL/FACILITY | Miranda Morris | 225.397.8512 | |
Region 4 – Lafayette | PH/FQHC/RHC | Devin Landry | 337.534.3572 | |
| Region 4 – Lafayette | BH | Bethene Newland | 225.454.4506 | |
| Region 4 – Lafayette | HOSPITAL/FACILITY | Lori Theriot | 337.889.8538 | |
Region 5 – Lake Charles | PH/FQHC/RHC | Cheryl Barrow | 225.349.9277 | |
Region 5 – Lake Charles | BH | Bethene Newland | 225.454.4506 | |
Region 5 – Lake Charles | HOSPITAL/FACILITY | Lori Theriot | 337.889.8538 | |
Region 9 – Northshore | PH/FQHC/RHC | Todd Waguespack | 225.317.0765 | |
Region 9 – Northshore | Amanda Wilkes | 504.330.4222 | ||
Out Of State | In Network PH/BH | Heather Cole | 225.892.7137 | |
Out Of State | Ochsner New Orleans | Todd Fletcher | 504.249.6908 |
Should you need additional assistance, please call Provider Services at 1-866-595-8133.
Additional resources to help your practice prepare:
- LDH Emergency Preparedness for Providers
- Governor's Office of Homeland Security and Emergency Preparedness (GOHSEP)
- Louisiana Emergency Evacuation Map (PDF)