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3 Things You Didn't Know About Your Benefits

Date: 05/15/18

Your CentAccount* (OTC) rewards card buys more than just diapers.

Louisiana Healthcare Connections members of all ages – even as young as 2 months old - earn cash rewards for completing certain screenings and doctor visits. Every time you complete a specific check-up, screening or wellness visit, your cash reward is added to your CentAccount card. It works like a debit card, so it can be used like cash. These rewards are for all members – not just pregnant women and new moms – and can used at stores like Walmart, Rite Aid, Dollar General, Family Dollar and Fred’s Pharmacy. You can use your card to buy things like:

  • Food and fresh groceries, like meat, vegetables, and canned goods
  • Everyday items, like toothpaste, shampoo, deodorant and shaving cream
  • Household goods, like laundry detergent, paper towels and tissues
  • Personal care products, like over-the-counter medicine, family planning items and first aid care
  • Baby care items, like diapers, formula, baby clothes, baby toys and car seats

Learn more about what you can buy with your CentAccount care, and how to earn cash rewards, here.

*CentAccount has been replaced by My Health Pays. Learn how to earn and spend My Health Pays reward dollars.

You can request a translator to attend your doctor’s appointment with you – for free.

As a Louisiana Healthcare Connections member, you have translation and interpretation services available to you, 24/7. This includes sign language and real-time oral translation! To request a translator, just call 1-866-595-8133 (Hearing Loss: 711) and tell us what language you speak. We’ll arrange for an interpreter to help you communicate with your doctor.

Want to learn more about this benefit? Click here.

You can manage your information online.

As a Louisiana Healthcare Connections member, you have access to a free online portal that lets you manage your account at your convenience. Creating an account is free and easy, and it lets you do things like:

  • Change your doctor
  • Request a new Member ID card
  • Update your information
  • Send us a message

Click here to get your account set up so you can start managing your health today!