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Open Enrollment: Frequently Asked Questions

Date: 06/12/18

What Is Open Enrollment?

Open Enrollment is when you can choose to change your Healthy Louisiana Medicaid plan. It starts on June 15 and ends July 31. You should receive a letter from Healthy Louisiana about Open Enrollment soon.

If You Are Already Our Member:

Don’t worry! Because you are already a Louisiana Healthcare Connections member, you can do nothing and stay connected to your current benefits. You don’t have to call, sign or join anything to keep the doctors you have and the care you need.

If You Are Not A Louisiana Healthcare Connections Member (Yet!):

If you want to switch to Louisiana Healthcare Connections, we’d love to have you! All you need to do is call the number below between June 15 and July 31, 2018, and tell them you choose Louisiana Healthcare Connections for your health plan.

To Choose Louisiana Healthcare Connections:
1-855-229-6848 (Hearing loss TTY: 1-855-526-3346) 
myplan.healthy.la.gov

You can also use the Healthy Louisiana app to change plans. You can download the Healthy Louisiana app in the Apple App Store or Google Play.

We’ve Got You Covered.

Louisiana Healthcare Connections is a health plan for the whole family. Our members enjoy benefits designed for their total well-being. What can you expect as a Louisiana Healthcare Connections member?

So stay connected to Louisiana Healthcare Connections. There’s nothing to it!

Connect Your Loved Ones:

Do you have friends and family who would like to join you as a Louisiana Healthcare Connections member, too? It’s easy. Just tell them to call Healthy Louisiana at 1-855-229-6848, download the Healthy Louisiana app, or visit myplan.healthy.la.gov and click “Choose a health plan.”