5 Benefits You Forgot You Have
Date: 06/18/18
As a Louisiana Healthcare Connections member, you have many benefits – like unlimited doctor and urgent care visits and free transportation. But don’t forget – your benefits don’t stop there. Here are the five benefits you might have forgotten you have:
#1: Cash rewards for healthy behaviors
That’s right – we put cash rewards on your My Health Pays™ card every time you complete a certain well visit or health screening. You don’t have to be pregnant to earn rewards – all members (even children) earn them!
Did you forget about this benefit? Call Member Services at 1-866-595-8133 (Hearing Loss: 711), Monday –Friday, 7 a.m. – 7 p.m., to request your My Health Pays™ card.
#2: Cell phone program
We work with SafeLink Wireless to bring this special federal program to you. As a member of Louisiana Healthcare Connections, you can get all the same benefits of a SafeLink cell phone, plus unlimited inbound text messages and calls to our Member Services.
Did you forget about this benefit? If you already have a SafeLink phone, call 1-877-631-2550 so you can start getting the additional benefits now. If you don’t already have a SafeLink phone and want to apply for one, visit www.safelink.com to apply online or call 1-877-631-2550 to apply by phone.
#3: Free translation and interpretation services
As a Louisiana Healthcare Connections member, you have access to free translation and interpretation services – including sign language. We’ll help you communicate with your doctor, no matter what language you speak. These services are available 24/7.
Did you forget about this benefit? If you need to request an interpreter, call us at 1-866-595-8133 (Hearing Loss: 711) and tell us what language you speak. We’ll make sure an interpreter is on the phone with you when you call your doctor, or is available at your appointment.
#4: 24/7 Nurse Advice
That’s right – we have a team of Registered Nurses standing by 24/7 to answer your health questions and help you find the right care in the right place. Whether you need help finding a doctor in your area or have a question about your medicine or health condition, our nurses are here to help – for free.
Did you forget about this benefit? Calling our 24/7 Nurse Advice line is easy. Just call 1-866-595-8133, any time, and say, “Nurse.”
#5: Free rides to Urgent Care
You probably already know that you have access to free rides to your medical appointments, but did you know that we’ll also give you a ride to urgent care? Urgent care rides can be scheduled any time, seven days a week, 24 hours a day. You can even bring one passenger with you if you need to!
Did you forget about this benefit? To request a ride to an urgent care, just call 1-855-369-3723 (Hearing Loss: 711) any time, 24/7. You’ll need your Member ID number and the address of the urgent care you need to travel to.