Skip to Main Content

Why A Yearly Doctor Visit Matters

Whether someone feels good or needs support, a yearly check-up helps keep people healthy, catch issues early, and get care — all at no cost.

It’s also a chance to talk with a doctor about what’s most important to you. You can ask questions and set goals.

Having Trouble Taking That First Step? We're Here to Help.

Q: I’m young and healthy — do I really need to go?

A: Yes! Yearly visits help you stay healthy. Even if you feel great, your doctor can find small problems early and answer your health questions.

Q: I don’t have time to go to the doctor?

A: We make it easy. Pick an in-person or virtual visit at a time that works for you. Call Member Services at 1-866-595-8133 (TTY: 711), Monday-Friday, 7 a.m. to 7 p.m.

Q: What if I can’t pay for it?

A: Check-ups are no cost for Louisiana Healthcare Connections members.

Q: What if I don’t have a way to get there?

A: We offer no-cost rides to and from your visit. Call us at 1-866-595-8133 (TTY: 711), Monday-Friday, 7 a.m to 7 p.m. or go to LouisianaHealthConnect.com/members/medicaid/benefits-services/transportation-to-appointments to learn more.

Q: What if my doctor is too far away?

A: We’ll help you find a doctor near you or book an online visit. Call us at 1-866-595-8133 (TTY: 711), Monday-Friday, 7 a.m. to 7 p.m. Or visit our Find a Provider tool. 

Q: What if I'm having trouble finding or scheduling my visit?

A: We can help you schedule your visit. Call us at 1-866-595-8133 (TTY: 711), Monday-Friday, 7 a.m. to 7 p.m.

Q: What if no doctors are accepting new patients?

A: We’ll help you find a doctor who is taking new patients and meets your needs. Call us at 1-866-595-8133 (TTY: 711), Monday–Friday, 7a.m. to 7 p.m.

Q:: What if I don't have a doctor or need to change mine?

A: No problem! You can change your doctor anytime. To
change your PCP, login to your member account and click “Change my Primary Care
Provider.” You’ll be taken to our online Find a Provider tool. To choose a newprovider, click the “Make My Primary Care Provider” link under their name. 

Have more questions? Call our member
services team at 1-866-595-8133 (TTY: 711), Monday–Friday, 7 a.m. to
7 p.m.